We thank you and appreciate your purchase with us. Please read the policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the returns shall be following the clauses as set forth:
Filamentlights.in, offer returns for most items within 14 days of receipt of delivery. You can use this page to learn about our return policies.
Once product ordered, it can only be cancelled within 6 hours of order.
Contact support@filamentlights.in for the refund.
Filament support will reply within one business day. Upon mutual agreement, all the essential details, including a refund address, will be provided to you.
Return the goods.
After the goods has been received, Filament will refund within 3 working days.
For any further queries, please feel free to reach out to us directly via email at support@filamentlights.in. We are here to assist you.
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